A number of complaints of Fiduciary Misconduct have been filed with the Supreme Court against Southwest Fiduciary, Inc., Mr. Gregory DoVico, 
Peggy A. Dovico, and their employees, as follows: (Note: Public Information)

         Complaint         Date
No.      Number            Filed             Complainant           
 1.	99-0010		10/22/1999	Donahoe, Gary
	No details provided by Supreme Court.

 2.	00-0003		01/23/2000	Dwan, Sharon
	a.  Mother does not want strangers caring for her.
	b.  Southwest Fiduciary's initial care report includes false dates regarding mother/daughter contact.
	c.  Southwest Fiduciary will not allow daughter to stay at mother's home and limits visitation.
	d.  Southwest Fiduciary did not post bond.
	e.  Mother's Trust is being exploited.
	f.  No Estate Management Plan was submitted to the court.

 3.	00-0010		04/13/2000	Haywood, Paula
	a.  Payee changed from ward to Southwest Fiduciary without authorization.
	b.  Southwest Fiduciary deducted $203 per month in fiduciary fees not discussed with guardian.
	
 4.	00-0019		07/17/2000	Noriega, Mary
	No details provided by Supreme Court.

 5.	01-0008		04/19/2001	Levitt, Merrill
	a.  Fiduciary cashed $60,000 in bonds but only authorized to use up to $30,000.
	b.  Fiduciary restricted access to mother.
	c.  Fiduciary did not move mother to less restrictive environment.
	d.  Sexual or emotional abuse of a vulnerable adult.
	e.  Threat to a family member.
	f.  Deprivation of medical and other services.
	g.  Fiduciary failed to file complete and accurate documents with the Court.

 6.	01-0016		06/29/2001	Maas, William & Delia
	a.  Ward's monthly allowance insufficient.
	b.  Ward being held against his will.
	c.  Fiduciary threatened ward with dire consequences if ward refused to file abuse charges against his wife.

 7.	01-0020		10/03/2000	Thompson, Betty J.
	a.  Financial mismanagement of estate property.
	b.  Piano in condo needs to be given to relative who wants it.
	c.  Not working cooperatively with family.
	d.  Ignoring clients medical and dental needs.
	e.  Refusing to honor arrangements the ward made with his children regarding residential properties.

 8.	02-0002		01/04/2002	Corral, Eddie
	a.  Estate asset (liquor license) was not sold in a timely manner.
	b.  Back taxes were not taken care of in a timely manner.
	c.  Fiduciary refused to provide the family with an accounting of the estate.
	d.  Monies were not deposited into high yield accounts.
	e.  Estate holdings were not liquidated in a timely manner.

 9.	02-0003		01/16/2002	Wright, Mary
	No details provided by Supreme Court.

10.     03-0010		05/07/2002	Jones, Tom
	a.  Numerous allegations of inadequate or negligent care.
	b.  Violation of client privacy.
	c.  Billing issues.
	d.  Communication issues.
	e.  Failure to fulfill guardian duties in a timely manner.

11.	02-0016		06/07/2002	Jones, Rita T.
	a.  Numerous allegations of inadequate or negligent care.
	b.  Violation of client privacy.
	c.  Billing issues.
	d.  Communication issues.
	e.  Failure to fulfill guardian duties in a timely manner.

12.	03-0005		02/21/2003	Adams, Robert E.
	a.  Fiduciary did not adequately respond to requests for information.
	b.  Fiduciary did not provide complete information regarding the value of the estate.
    	c.  Fiduciary failed to inventory the estate.
 	d.  Fiduciary refused to provide auction invoices.
 	e.  Fiduciary did not provide title to vehicle.
 	f.  Fiduciary declined to pursue missing property.
	g.  Excessive fees charged to the estate.
	
13.     03-0021		09/05/2003	Haywood, Pauline
	no details provided by Supreme Court.

14.	03-0024		12/19/2003	Zahan, Joakim K.
	a.  Fiduciary took over four years to close out the estate.
	b.  Due to intentional delays, fiduciary has diminished value of the estate by charging excessive fees.
	c.  Fiduciary acted in an unprofessional manner in dealing with the estate heir.

15.	04-0005		02/25/2004	Ross, Suzann R.
	a.  Fiduciary has incompetent staff person handling estate.
	b.  Fiduciary staff has not been impartial.
	c.  Fiduciary has not provided an accounting and other documents to which the heirs are entitled.
	d.  Fiduciary staff communicates in a hostile and argumentative manner.
	e.  Estate inventory seems incomplete.
	f.  Fiduciary staff has been deceitful and engaged in self-dealing.

16.	04-0006		04/19/2004	Dille Jr., William O.
	a.  Ward's monthly allowance insufficient.

17.	04-0007		04/20/2004	Wright, Jeff & Mary
	a.  Fiduciary did not take control of the estate.
	b.  Fiduciary was untimely in obtaining an appraisal of the house.
	c.  Fiduciary was slow in closing the Estate.
	d.  Fiduciary cost the estate money by failing to secure first sale of house.
	e.  Fiduciary failed to report interest earned on bank account.
	f.  Fiduciary did not return phone calls.
	g.  Heirs have not received any payment of any kind.
	h.  Fiduciary exceeded its authority as personal representative.

18.	04-0010		06/02/2004	Roach, Dolores M.
	a.  Fiduciary does not provide monthly statements.
	b.  Fiduciary denied requests for additional money.
	c.  Court ordered monthly annuity monies to be received by the 25th; not received until 1st of month.
	d.  Fiduciary charges excessive fees.
	e.  Fiduciary does not respect complainant. 

Additional complaints (Information to follow):

19.  05-0005		Dismissed
20.  06-0001		Letter of Concern
21.  06-0002		Dismissed
22.  07-0013		Board Dismissal
23.  08-0010		Board Dismissal
24.  08-0022		Board Dismissal



Specific complaints filed against Southwest Fiduciary, Inc. with The Fiduciary Certification Program:
(not a complete list) 
Copies available from the Supreme Court.

1.  Deducted monthly fiduciary fees without discussing with guardian.
2.  Did not provide sufficient monthly allowance for Ward.
3.  Cashed bond in excess of authorization.
4.  Failed to file complete and accurate documents with court.
5.  Failed to provide monthly statements.
6.  Charged excessive fees.
7.  Did not respect beneficiary.
8.  Inadequate and/or negligent care.
9.  Violation of client privacy.
10. Billing Issues
11. Communication issues.
12. Failed to fulfill guardian duties in a timely manner.
13. Failed to take control of an estate.
14. Untimely in obtaining appraisal of a house.
15. Slow closing Estate.
16. Failed to secure a first sale of a house.
17. Failed to report interest earned on bank account.
18. Did not return phone calls.
19. Exceeded authority as personal representative.
20. Estate asset not sold in timely manner.
21. Back taxes not paid in timely manner.
22. Refused to provide family with estate accounting.
23. Monies not deposited in high yield accounts.
24. Estate holdings not liquidated in timely manner.
25. Took over four years to close out estate.
26. Diminished value of estate by delays.
27. Acted in unprofessional manner.
28. Did not adequately respond to requests for information.
29. Failed to provide complete information on value of estate.
30. Failed to inventory estate.
31. Failed to disclose auction proceeds.
32. Failed to provide vehicle title in timely manner.
33. Declined to pursue missing estate property.
34. Charged excessive fees to estate.
35. Financial mismanagement of estate property.
36. Failed to work cooperatively with family.
37. Ignored clients medical and dental needs.
38. Refused to honor arrangements ward made with his children.
39. Did not post bond.
40. Exploited Trust.
41. No Estate Management Plan filed with court.
42. Incompetent staff.
43. Staff was not impartial.
44. Did not provide an accounting nor other documents.
45. Staff communicated in hostile and argumentative manner.
46. Estate inventory incomplete.
47. Fiduciary has been deceitful and engaged in self-dealing.
48. Fiduciary charged excessive costs for services - above prevailing rates.  

Not all complaints were upheld by the Fiduciary Certification Program, 
but that doesn't mean the complaints were without merit.

These complaints are well documented in the files of the Arizona Supreme Court Fiduciary Certification Program. 
Copies are available for a small charge from the Fiduciary Certification Program.